Questions and answers
Frequently asked questions and answers. Is your question not included?
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Questions and answers
Self-storage is the storage of items in a rented storage compartment when you need more space for a certain period of time. Your Boxly storage room is only accessible by yourself and is surrounded by solid, opaque metal walls.
A few examples: Business customers: Tools, materials and goods for field staff, archive storage and documents for companies, web store stock, decoration material, trade fair articles, promotional material.
Private customers: Storage of household goods and personal belongings during a move, renovation or stay abroad. Longer-term storage of e.g. sports equipment, car tires and various goods.
Toxic, highly flammable, explosive, perishable, odorous and illegal goods or substances are prohibited. This also includes living or dead animals and plants. See also the GTC.
A box can easily be booked via the website, go to: Rent now.
Would you prefer more information first? We will be happy to advise you personally, contact us by phone or e-mail. Personal viewing on request.
Because circumstances sometimes change or the volume is different than estimated, you can always move to another storage unit (if available). The rent is then calculated per day. If you need more space, it is sometimes easier to rent a second box. We will be happy to advise you.
Once you have selected and booked a suitable box, you will have access to the Boxly building and your personal box with a free app on your smartphone from the date of receipt. Access is normally seven days a week, 365 days a year from 6 am to 10 pm. Access can be extended on request. The access area, entrance and general rooms/corridors are monitored 24/7 by a camera system.
There are parking spaces in front of each building and there are trolleys for transporting heavy items. Depending on the location, the boxes are accessible at ground level or via a ramp and goods lift.
Boxly as a company has taken out all insurances but you have to insure your stored items yourself. Insurance can be taken out directly when booking or via your own household contents insurance.
The rental can start any day, the minimum duration is seven days. If the box is not canceled or an end date is agreed in advance, the rental period is extended by one month at a time. There is no notice period, you can leave the storage room any day.